Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you can contact us firstname.lastname@example.org and we will be happy to arrange a return or exchange for you. If you are not satisfied with your purchase, you may return it within 60 days of receipt for an exchange, credit, or refund (excluding shipping charges). All products have a guarantee.
ORDERS IN PERU
Policy of exchanges and returns
To proceed with the return, product exchange, the following general conditions must be met:
Bear in mind that, if you do not follow the established indications, the exchange and / or return will not be valid, you will proceed only under the established guidelines.
ORDER DELIVERY DELAY
If your order does not arrive after 72 business hours, you must report it by mail to email@example.com with a copy to firstname.lastname@example.org with the following: Order number, name and surname. The email must have a subject: Claim - (insert your name and surname).